There are three parts of the service that combine to make you more money, with less time spent and create more loyal happy customers.
- Replace roles required in your team, and deliver to a higher standard and more reliably
- Save you time
- Make you more money by a. creating systems which increase revenue, build your customer case and encourage them to buy more. b. creating and implement strategies to build the growth potential of your business
Roles We Replace & Average Annual Salaries
1 x Social Media Manager – £37,000
1 x Content Creator – £27,000
1 x Designer – £37,000
1 x Web Developer – £39,000
1 x Wholesale Account Manager – £45,000
1 x Sales Manager – £36,000
1 x Sales Support – £32,000
1 x Customer Support – £22,000
1 x SEO and PPC Manager – £41,000
1 x Company Manager (to replace you in co-ordinating these people) – £40,000
1 x Business Consultant – £43,000
Total Cost: £389,000 per annum
Our Base Service Fees: £19,800
Managed E-Commerce is a single system which combines over 30 disparate systems and services into one. You will never have to think about website overhaul, as there are annual design reviews and unlimited ongoing changes.
Services we take over
Domain & Hosting – £300 annual fee
G-Suite Accounts & Email Addresses – £120-£1200 annual fee (1-10 staff members)
Security, Backups, Monitoring & Recovery – £250 annual fee
Plugins – £1000 annual fee
Website Development – £10,000 upfront, £4,500 refresh – annually or every 2-3 years
Website Maintenance – £250/month or £3,000 annually
Total:
Roles we replace & activity we are doing in the place of these roles
1 x Social Media Manager – £37,000
We are responsible for managing all social media platforms – engaging with follower comments, reaching out to influencers for collaborations and creating press kits for big updates than be sent to journalists.
1 x Content Creator – £27,000 annual
We create all content – branding kits, social posts, website blog posts & articles etc
1 x Designer – £37,000
Ongoing website design updates
1 x Web Developer – £39,000
Ongoing implementation and performance updates to features, performing maintenance and backups, supporting with technical queries
1 x Wholesale Account Manager – £45,000
Onboarding & managing new and existing wholesale accounts
1 x Sales Manager – £36,000
Outreach to distributors, wholesalers, supermarkets and retailers for B2B sales – from initial contact, nurturing leads, closing new business.
1 x Sales Support – £32,000
Maintaining relationships with wholesale customers, supporting with sending through product information
1 x Customer Support – £22,000
Directly supporting retail customers – e.g. finding lost orders, manually updating account settings
1 x SEO and PPC Manager – £41,000
Creating a content strategy that is executed bu the Content Manager – creating backlinks and building the SEO strategy. Managing google & social ads – creating & optimising ROI (return on investment)
1 x Company Manager (to replace you in co-ordinating these people) – £40,000
1 x Business Consultant – £43,000
Creating and updating a strategy that can grow your business at a pace that far outpaces inflation in terms of revenue, reduces unnecessary costs and increases margins.
Website Service Examples
- e-Commerce – retail section of your website. Unlimited products, unlimited revisions, manage, change & update all content. Add seasonal products (Valentine’s Day / Christmas). All changes implemented within 24 hours. New products created within 48 hours. Customers can manage their orders in their account, automatic shipping confirmations with tracking links will be sent.
- Subscription system – Customers can add items to their cart, and choose delivery intervals. They will be able to modify how often / what is inside each subscription via their online account. Some customers (typically <5% may contact you for support doing this – there will be a dedicated support email provided by us (typically techsupport@yourwebsite.com) that you can forward support requests onto and we will directly support them.
- Wholesale system – either a separate section on your website, or a secondary website linked to your primary website where customers can purchase items in bulk. Staggered discounts, prices hidden from retail customers, and membership systems (new wholesale customers need to apply to you for accounts).
- Website engagement systems: When a retail or wholesale customer is shopping, they will be presented with email newsletter opt-in forms via a popup or static area on your website. If they start shopping and abandon their carts, they will be sent a follow-up email 15 mins, 1 day and 3 days after shopping with a link to their cart to recover it. Typically 50% of customers recover their cart and this simple system can add 5-10% to your annual revenue, even without discounts added.
- SEO & Content creation
- User-generated content creation
- Referrals system
- Custom coded plugins & features
